Why Kurri Kurri Community Services (KKCS) signed a 3 year extension
At HRG we love forming meaningful partnerships with our clients and providing excellent employment outcomes. For the past 6 years we have been operating a Recruitment as a Service (RaaS) program for multiple clients, and it has been a game changer for these local businesses.
One of the partners Kurri Kurri Community Services started as a RaaS client in 2024, when they were evaluating how they secured talent. Internal talent acquisition resources were not effective, and it was negatively impacting the overall operations of the business.
HRG came on board as KKCS outsourced talent acquisition specialist. This transformed the recruitment process and in partnership with internal HR along with the Executive Team and the Hiring Managers throughout the organisation, the HRG team has produced effective hires and the organisation has grown rapidly.
3 year extension is powerful proof
At the start of May 2026, KKCS CEO David Ashton signed a 3 year extension to the partnership with HRG, following an already successful two year relationship. The extension is recognition of the cost effective and operational effectiveness of our RaaS program. “It is more than a partnership, HRG has become integral to our business success”.
So, What Is Recruitment as a Service (RaaS)?
Think about how your organisation approaches software, accounting, or facilities management. For most essential business functions, a subscription or retainer model just makes sense, you get consistent access to expertise, predictable costs, and a team that grows to understand your needs over time.
Recruitment should work the same way. HRG’s RaaS program – the workforce you can subscribe to – replaces an internal recruitment resource and/or the traditional “pay per placement” model with something far more aligned to how organisations actually hire.
One monthly investment. Everything included.
Under the subscription program, HRG absorbs all costs associated with the recruitment process. Every job advertisement, job board listing, social media campaigns, candidate screening and shortlisting exercise, reference check, background and criminal history check, candidate report – all of it is covered. No hidden fees. No surprise invoices. No percentage-of-salary charges that balloon as the roles get more senior.
Access to the passive market.
HRG has greater access to the passive market and can headhunt more readily than an internal resource. The stats over the past 5 years show that placements from HRG under the RaaS model, over 50% are coming from HRG search and database and not from traditional job boards. This has led to faster more effective placements.
A careers portal that actually works.
As part of the program, HRG funds the build and ongoing maintenance of a dedicated careers portal integrated directly into the client’s website. Our Applicant Tracking System connects seamlessly to the portal, meaning zero applicant data is lost and every candidate receives a professional, consistent experience.
Take a look at the KKCS careers portal
The relationship compounds over time.
This is the part that matters most to us. When HRG works with an organisation over months and years, we develop a deep understanding of the culture, the team dynamics, the leadership style, and the kind of people who genuinely thrive there. That knowledge can’t be replicated by a recruiter picking up the phone for the first time. With every hire we make, our insights sharpen and so do the outcomes.
What Does It Cost?
Significantly less than the alternatives.
We tailor the RaaS program to your needs. Think about what your current internal recruitment resource costs, add on all of your advertising expenses, background checks, along with sporadic traditional recruitment fees and HRG will deliver for less.
HRG’s subscription program has been operating in various forms for 15 years. In that time, the organisations that have committed to it have consistently found that the value grows the longer the engagement runs. It’s not a quick fix. It’s a better way to build a workforce.
It’s the workforce you can subscribe to
Is recruiting stressful, not effective and unpredictable in terms of cost?
If any of the following sound familiar, it might be time to have a conversation with HRG.
- Your team is spending more time managing recruitment than running the business.
- You have an internal resource that need to focus more on the operational HR issues
- Internal recruitment is struggling to source quality candidates and lacks capacity to access the passive market.
- You’re paying per-placement fees that feel unpredictable and hard to budget for.
- Your organisation’s hiring needs are growing but you don’t have the internal resource to manage it properly.
- You want a recruitment partner who will get to know your business & support your growth.
Thank You, KKCS
To David, Shay, Casey, Tammy and the entire KKCS team, thank you for your trust, your partnership, and your willingness to commit to building something together. The HRG team cannot wait to keep building on this partnership that is always evolving and producing amazing results.
This partnership has solidified our belief in RaaS and it is now time to open up our offering to more local businesses.
The workforce you can subscribe to — start a conversation with HRG today
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