Hume Community Housing – Maintenance Officer

Hume Community Housing – Maintenance Officer

  • Permanent full time, Monday to Friday
  • Rewarding, field based role
  • Working in a progressive, high achieving organisation dedicated to its employees, community and customers.

Hunter Recruitment Group are proud to partner with Hume Housing as they expand their footprint in Maitland & Port Stephens with the management of over 2200 properties within the community housing space.

Hume Housing is a Tier 1 Community Housing provider who are Champions of change, Creators of connectivity, Builders of resilience and determined to succeed.

The Role

The maintenance office is responsible for the void management process, bringing homes to a quality standard within KPI time frames and minimising rental loss. They are responsible for the monitoring and delivery of the responsive maintenance program and utilising technical knowledge and expertise to provide cost effective solutions to customer requests.

In this role you will;

  • Maintain contractor compliance records and supporting the contractor performance management process.
  • Oversee the delivery of responsive and void maintenance program
  • Liaising with customers, Occupational Therapists and contractors to implement modifications and alterations to provide optimal outcomes for customers
  • Day to day delivery of the voids service, including scoping, management of contractors and controlling void costs
  • Managing of data including property condition reports, pre and post inspections, reporting and assets management data.

 

About you

You will be representing Hume assessing customer needs and supporting customers to thrive and prosper, so to be successful in this role you will have:

  • Commitment to work proactively with stakeholders for improved service delivery
  • NSW White Card
  • NSW Drivers licence and comprehensively insured vehicle

     

    Why work with Hume Housing?
    Hume offers above Award salaries, 35 hour working week, flexible working arrangements, long service leave after 5 years, salary packaging and career development opportunities – plus you will be at the start of something truly special for the people of Maitland and Port Stephens.

    Working for a not for profit such as this also allows you to increase your take home pay by salary sacrificing into your everyday expenses. Meaning you pay less tax and could equate to $5K + extra in take home pay per year.

    To apply for this role please click APPLY NOW with your resume along with a cover letter detailing your availability and most importantly your motivation to apply for such a challenge.

    Alternatively, send these documents to admin@hrgroup.com.au

    As part of the recruitment process for this role, shortlisted candidates will be required to complete a short video interview.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.
     
    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

    To apply for this role please click “Apply Now” button and attach your cover letter and resume.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.

     

    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds. 

    Hume Community Housing – Maintenance Officer

    Hume Community Housing – Partnerships Coordinator

     
    • Develop and manage community partnerships across 2 Hunter Valley LGA’s
    • Excellent salary package on offer including NFP salary sacrifice
    • Working in a progressive, high achieving, award winning organisation dedicated to community housing

    Hunter Recruitment Group are proud to partner with Hume Housing as they expand their footprint in Maitland & Port Stephens with the management of over 2200 properties within the community housing space.
    Hume Housing is a Tier 1 Community Housing provider who are Champions of change, Creators of connectivity, Builders of resilience and Determined to succeed.

    Recent winners of the Employer of Choice award at the Macarthur Business Awards.

    The Role:
    More than just a housing organisation, Hume Housing want to build strong, cohesive communities with positive social outcomes. The Partnerships Coordinator is a critical role that will develop a social service system coordination framework in partnership with key strategic stakeholders. The coordinator role will include:

    • Driving collaborative partnerships and effective implementation of partnership agreements
    • Ensuring Hume’s adherence to and review of contractual agreements  
    • Sourcing funding through grant applications
    • Reporting of partnership agreement compliance to internal and external stakeholders
    • Support the achievement of improved social housing outcomes for Hume’s customers

    About You:
    You will be representing Hume and ensuring compliance with regulatory bodies so to be successful in this role you will have:

    • Experience and knowledge developing and implementing service delivery plans.
    • Experience maintaining and reporting on formal agreement compliance and regulatory requirements.
    • Commitment to work proactively with stakeholders for improved service delivery.
    • Experience in working successfully with customers, support agencies and partners to improve social and economic outcomes for customers
    • Experience providing accurate and timely management and stakeholder reports on collaborative activities
    • A great social awareness and understanding of social and cultural differences is critical
    • Must hold valid NSW driver licence and a fully insured vehicle
    • Relevant Community Development or Social Sciences or equivalent qualifications and experience

    Why work with Hume Housing?
    Hume offers above Award salaries, 35 hour working week, flexible working arrangements, long service leave after 5 years, salary packaging and career development opportunities – plus you will be at the start of something truly special for the people of Maitland and Port Stephens.

    Working for a not for profit such as this also allows you to increase your take home pay by salary sacrificing into your everyday expenses. Meaning you pay less tax and could equate to $5K + extra in take home pay per year.

    To apply for this role please click APPLY NOW with your resume along with a cover letter detailing your availability and most importantly your motivation to apply for such a challenge.

    Alternatively, send these documents to admin@hrgroup.com.au

    As part of the recruitment process for this role, shortlisted candidates will be required to complete a short video interview.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.
     
    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

    To apply for this role please click “Apply Now” button and attach your cover letter and resume.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.

     

    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds. 

    Hume Community Housing – Seniors Programs Coordinator

    Hume Community Housing – Seniors Programs Coordinator

    • Working with senior customers to achieve positive social and housing outcomes.
    • Excellent salary package on offer including NFP salary sacrifice
    • Working in a progressive, high achieving organisation dedicated to its employees

    Hunter Recruitment Group are proud to partner with Hume Housing as they expand their footprint in Maitland & Port Stephens with the management of over 2200 properties within the community housing space.

    Hume Housing is a Tier 1 Community Housing provider who are Champions of change, Creators of connectivity, Builders of resilience and Determined to succeed.

    The Role:
    More than just a housing organisation, Hume Housing want to build strong, cohesive communities with positive social outcomes. The Seniors Programs Coordinator is a vital role in that mission. This is a full-time role with lots of customer and stakeholder contact. The elements of this role will include:

    • Customer engagement and consultation
    • Develop and facilitate an Active Ageing Strategy
    • Working within Hume’s Customer Support Co-Ordination Model
    • Utilising Strength Based approach working directly with customers to improve:
      •  Tenancy sustainability
      •  Identification of changing needs
      •  Social inclusion initiatives
    • Strategic internal and external stakeholder collaboration
    • Developing, delivering and connecting seniors to independence support networks
    • Options & opportunities for seniors to access housing that is appropriate to their changing needs.
    • Contribution to Neighbourhood Planning and continuous service improvement

    About You:
    You will be representing Hume, assessing customer needs and supporting customers to thrive and prosper, so to be successful in this role you will have:

    • Experience and knowledge in “active aging” including delivery of capacity building programs
    • Experience working with and/or developing social inclusion programs targeting seniors
    • Understanding of issues arising for seniors in regard to housing, including downsizing, modifications and change in family circumstances
    • Building and utilising networks and partnerships to achieve senior’s goals
    • Commitment to work proactively with customers and have a solutions focus
    • A great social awareness and understanding of social and cultural differences is critical
    • Working knowledge of
      • Residential Tenancy Act
      • Future Direction NSW
      • Social & Affordable Housing
    • Must hold valid NSW driver licence and a fully insured vehicle
    • Cert IV in Community Services or Social Housing or higher is desirable

    Why work with Hume Housing?
    Hume offers above Award salaries, 35 hour working week, flexible working arrangements, long service leave after 5 years, salary packaging and career development opportunities – plus you will be at the start of something truly special for the people of Maitland and Port Stephens.

    Working for a not for profit such as this also allows you to increase your take home pay by salary sacrificing into your everyday expenses. Meaning you pay less tax and could equate to $5K + extra in take home pay per year.

    To apply for this role please click APPLY NOW with your resume along with a cover letter detailing your availability and most importantly your motivation to apply for such a challenge.

    Alternatively, send these documents to admin@hrgroup.com.au

    As part of the recruitment process for this role, shortlisted candidates will be required to complete a short video interview.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.
     
    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

    To apply for this role please click “Apply Now” button and attach your cover letter and resume.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.

     

    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds. 

    https://youtu.be/yGFM1ercR8c

    Hume Community Housing – Income Recovery Officer

    Hume Community Housing – Income Recovery Officer

    • No weekends or after-hours collections
    • Excellent salary package on offer including NFP salary sacrifice
    • Working in a progressive, high achieving organisation dedicated to its employees

    Hunter Recruitment Group are proud to partner with Hume Housing as they expand their footprint in Maitland & Port Stephens with the management of over 2200 properties within the community housing space.

    Hume Housing is a nationally accredited Tier 1 Community Housing Provider. Hume provides tenancy, property management, and support services directly and collaboratively with key stakeholders to facilitate sustainable housing solutions and enhanced positive social and community outcomes.

    Hume Housing are Champions of change, Creators of connectivity, Builders of resilience, Determined to succeed.

    The role
    The Income Recovery Officer is responsible for supporting customers to sustain their tenancies by providing appropriate professional advice, and the collection and recovery of tenant arrears of all types. Your responsibilities will include, but not be limited to;

    • Ensuring a customer focused and driven service and experience
    • Pro-actively manage enquiries and complaints
    • Build effective relationships with relevant agencies and provide advice and referrals to customers
    • Support Hume to meet its financial goals and targets through effective debt prevention initiatives and processes
    • Support the income recovery team to meet it’s legal and regulatory obligations with timely and accurate recordings of all customer information
    • Manage NCAT applications and hearings in line with relevant policy, procedures, and tenancy laws.

    About you
    To be successful in this role, you will need to be pro-active, compassionate, have strong attention to detail, be good with numbers, and above all, be customer focused. We are a values driven organisation, so it is critical that you share and reflect our values.

    Why work with Hume Housing?
    Hume offers above Award salaries, 35 hour working week, flexible working arrangements, long service leave after 5 years, salary packaging and career development opportunities – plus you will be at the start of something truly special for the people of Maitland and Port Stephens.

    Working for a not for profit such as this also allows you to increase your take home pay by salary sacrificing into your everyday expenses. Meaning you pay less tax and could equate to $5K + extra in take home pay per year.

    To apply for this role please click APPLY NOW with your resume along with a cover letter detailing your availability and most importantly your motivation to apply for such a challenge.

    As part of the recruitment process for this role, shortlisted candidates will be required to complete a short video interview.

     
    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds. 

    To apply for this role please click “Apply Now” button and attach your cover letter and resume.

    Confidential enquiries are welcome and may be directed to Laney on 02 4936 6537.

     

    Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds. 

    HRG to Exclusively Recruit for Hume in the Hunter

    Hunter Recruitment Group is excited to announce that they will be exclusively recruiting in the Hunter Valley for Hume Community Housing
    Hume enters the Hunter Valley region after securing over 2,200 properties to manage in the Community Housing space in Maitland and Port Stephens.
    This project commences in late April so keep an eye on our website for individual job advertisements, or if you would like to submit an expression of interest simply click on the apply now button below or call for a confidential conversation on (02) 4936 6537.

     

    Farewell – Well Kinda

    Farewell – Well Kinda

    At Hunter Recruitment Group we specialise in recruitment, working hard to understand a role and finding total fit. We are also big believers in taking opportunities that the market presents. One of most successful uses of this strategy is when we hired a young fresh out of retail, recent graduate of a Diploma of Administration. A young lady with potential that needed a start. I still remember interviewing Sheridan and thinking there is talent below this shy exterior. After our meeting, I put her forward for a role with a client but fortunately for us the customer went with another candidate.We kept the communication with Sheridan open and our business was starting to expand and need some admin support but we just didn’t know how to integrate someone ourselves – We recruited for others!!!

    Sheridan has since blossomed into not only a magnificent employee but someone who is part of our family. When family moves away you become sad but you must allow this person to move forward and spread their wings. Sheridan is moving interstate with her partner to start a new life and although she is moving on, our relationship will continue as she will work remotely for Hunter Recruitment Group.
    The mantra that our business is built on is that “life is about building positive relationships” and meeting and being a part of Sheridan’s entry into the world of full time work has been extremely rewarding for Amy, Kathryn and I.

    Now it is time to embrace the change, for customers you will now be greeted by Olivia at our front desk as she has been well trained by Sheridan and has now taken the reigns of all things admin. Olivia will also take on more of an operational recruitment resourcing role.
    Working in recruitment and career transition and assisting customers through change has prepared Hunter Recruitment Group for these events. But that doesn’t make losing a person who fits your business so well any easier to take.

    Time for Craig to suck it up and not get all chocked up and say goodbye (for now) to not just an employee but part of his family. Sheridan, we wish you all the best in your move and for your future career moves. There is always a place for you at HRG if (when) you return to the Hunter and we are very envious of your next boss as they will be gaining a star.