Be a customer focused call centre operator not a outbound sales / lead generator

  • Iconic Banking call centre based in Maitland
  • Incoming calls – NO outbound sales
  • $20.50 / hour and on the job training
Our client is based in Maitland and services the banking sector.  We are seeking great people people that can deliver over the phone
We want staff that love to help, love to be driven in a KPI focused environment and are truly passionate about making a difference to the customer experience.
You will handle inbound calls and deliver great customer service regards banking issues.
If you haven’t worked in banking or a call centre – please read on as TRAINING is provided
The Person:
  • Driven to deliver a great customer experience
  • Great phone presence
  • Available 7 days across a shift pattern that spans 6am-11pm
  • If you can work nights even better
  • Great computer skills
  • Did we mention PASSION for customer service
  • Ability to fit into a KPI driven workforce
  • Ability to smile and have fun at work
The job:
  • Represent iconic national banking brands
  • Handle customer enquiries and provide solutions over the phone
  • 2 weeks fully paid on the job training
  • Build or start your caree in call centre
  • Work in the best city on earth – MAITLAND
You will be rewarded with a dynamic work environment
Funky work environment including break out rooms and vending machines and fun themed work days
Potential career path in the industry
Great pay of $20.50 per hour plus shift loadings
Want to move forward in your call centre career or just chomping at the bit to get started – send your application in the form of a resume and a cover letter. In the cover letter outline your motivation for application and WHY you fit such a call centre environment

By completing this form you will send your resume to Sheridan at admin@hrgroup.com.au

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